Outlook CRM and the Small Business Landscape

CRM started out to address the business processes of the Sales Cycle for large organizations. The Sales Cycle was not always defined and if you were to get 10 people in the office to sit down you would get 10 different Sales Cycles. CRM was to address this and help with the training of new sales reps and to gather information from the best sales people to create a sales methodology or to adopt a […]

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